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Common Help Desk Problems & Solutions

https://www.extnoc.com/blog/common-help-desk-problems-and-solutions/

10 Common Help Desk Problems & Solutions MSP Deal Everyday Why Most Large Scale Companies Are Suffering With Most Common Internal Help Desk Problems Each profession has some challenges. However, the problem with most IT help desks is that they let many issues pile up to the extent that sorting them out becomes difficult. In this piece, you will get to learn about some common help desk problems and solutions. 1. Printer Problems Normally, switching off a machine and then turning it back on solves most of the IT related problems. Sadly, some issues cannot be solved by restarting your device. The most common problem facing companies is adding printers to the network. The odd naming conventions make it difficult to figure out if a printer is in the network, or if it is working. The first step to solving such a problem is giving your printers descriptive and straightforward names for easier identification. Experts from MSP also advice people to use scripts so that the process of adding printers becomes automatic.